

We adopt the following practice when dealing with the cancellation of a holiday booking.
HIGH SEASON – December school holidays until mid January, Easter. If the booking is cancelled 28 days or more prior to the planned date of arrival, there will be a full refund less an administration fee. If the booking is cancelled less than 28 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking.
MID TO LOW SEASON – Mid January onwards. If the booking is cancelled 14 days or more prior to the planned date of arrival, there will be a full refund less an administration fee. If the booking is cancelled less than 14 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking.
SHORT NOTICE BOOKINGS – where a booking is made less than 14 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking.
THERE WILL BE NO REFUND FOR EARLY DEPARTURES- the administration fee covers the cost of processing the booking, receipting and banking the money, canceling the booking from the system, drawing the refund Cheque, mailing the refund Cheque with the covering letter and meeting all bank fees and charges.
Information Collected by Merimbula Motor Lodge
Occasionally we collect information about our guests during the normal course of our business. This information is never shared or used for any purpose other than in connection with the normal operation of sending, receiving and tracking of messages. We might also from time to time send information and Merimbula Motor Lodge specials. Option will be available to unsubscribe. We do not rent, sell or otherwise make available this information.
Additional Information
No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties, not under the control of Merimbula Motor Lodge to intercept or access transmissions or private communications unlawfully.
While we strive to protect this information, Merimbula Motor Lodge cannot ensure or warrant the security of any information transmitted by or to us over the internet.